7 …DURING THE FLIGHT… Every Vakanz package includes return flights with Luxair, as well as all airport taxes. Luxair is well known for its outstanding service and exceptional reliability, and is dedicated to providing every customer with an incomparable travel experience. • HIGH-QUALITY CATERING Enjoy our attentive on-board catering service prepared by our Catering division. Menus suitable for children and babies can also be reserved free of charge (at least 72 hours before departure, for both the outbound and return flights). Special meals are available at an additional cost (see page 11). • STANDARD BAGGAGE INCLUDED Hold baggage is included; each passenger may bring one suitcase weighing up to 23 kg in addition to their hand luggage (max. 8 kg). Sports enthusiasts can also transport their golf or diving equipment free of charge (reservation required at least 72 hours before departure). • A RESERVED SEAT ON THE PLANE Depending on availability at the time of booking, you may be able to choose your seat. With the Vakanz package, you can select a Standard or Front seat at no extra cost. … AND THROUGHOUT YOUR STAY, UNTIL YOUR RETURN • TRANSFERS INCLUDED Once you arrive, you can relax and enjoy the journey to your hotel, as return bus transfers between the airport and your accommodation are included. • LOCAL SUPPORT Our LuxairTours representative* will be on hand to assist you throughout your stay. They will visit your hotel to host an information meeting and will be reachable by phone at any time. If you’d like to join one of our excursions, learn more about the destination, or receive recommendations for the best local restaurants, they are your dedicated point of contact. *service not available for certain destinations and hotels. • RELIABLE SUPPORT IN ANY UNEXPECTED SITUATION Naturally, we will be by your side when unforeseen situations arise. A dedicated emergency number is available for medical assistance outside o! ce hours. Should your flight be delayed or cancelled, or if any other incident occurs, our team handles all arrangements, from flights to hotels and transfers. Travel without worry - we’ll look after the rest. (On-site services may be unavailable in some destinations and hotels).
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